Return Policy

At Chandrika, we want you to shop with confidence. Our return policy is designed to be straightforward and customer-friendly, ensuring you have peace of mind with every purchase. You have up to 3 days from the date of delivery to initiate a return. This window gives you sufficient time to inspect your order and decide if it meets your expectations. To be eligible for a return, the product must be in its original, undamaged condition and unused. We understand that sometimes products may arrive with damage or defects beyond your control. In such cases, we're happy to accept returns even if the item shows signs of damage.

Similarly, if you've used the product and it doesn't meet your needs, we can still process your return within the 3-day timeframe. This flexibility reflects our commitment to customer satisfaction. To initiate a return, please contact our customer service team with your order number and a brief description of why you wish to return the item. We'll provide you with return shipping instructions and a return address. Once we receive and inspect your returned item, we'll process your refund accordingly.

Please note that return shipping costs may apply depending on the reason for return. If the item arrived damaged or defective, we'll cover the return shipping cost. For other returns, customers are responsible for return shipping expenses. Refunds are typically processed within 5-7 business days after we receive and verify your returned item. The refund will be credited to your original payment method. We're committed to making the return process as hassle-free as possible.

If you have any questions about our return policy or need assistance with a return, our customer service team is here to help. Your satisfaction is our priority, and we appreciate your business at Chandrika.